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Operations Manager / Assistant

Spend your days ensuring that all the parts that make a hotel great are running to plan.

Hotel operations managers oversee entire operations of a hospitality or lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances.

Rooms Division Manager

Play an important part in maximising both guest satisfaction and hotel revenue.

A Rooms Division Manager works to maintain a high level of guest satisfaction through being responsible for the entire front office operation, including front desk, concierge and telephone services. The Rooms Division Manager also works to maintain the financial results of the department with a focus on controlling the expenses and ensuring maximum room revenues are achieved.

Duty Manager / Assistant

Work on the front line of hotel-guest relations.

Manage the daily activities for the front desk, concierge, bell counter, guest relations and business centre departments. You'll also be responsible for VIP guests in the hotel.

Front Office Manager / Assistant

Be directly responsible for ensuring guests are greeted and treated properly.


Directly supervise all front office personnel and ensures proper completion of all front office duties. Direct and coordinates the activities of the front desk, reservations, guest services and telephone areas. Part of this position comes with the responsibility or preparing monthly reports and budget for front office department.

Guest Relations Manager

When guests don't know they need something, you're the one who will know what to do.


When you provide guests with exceptional service and memorable experiences you will achieve high levels of guest satisfaction, which means better business all ;round. Lead a team of like-minded guest relations officers to respond to guest requirements and anticipate their unstated needs.

Revenue Manager

Play an integral role in ensuring the overall profitability of a hospitality business

Maybe you're a numbers person, or maybe you just know what people like. You will analyse booking patterns and market trends to implement optimum forecasting and pricing strategy to maximise revenue for a restaurant, bar, hotel, resort or other hospitality business.

Spend your days ensuring that all the parts that make a hotel great are running to plan.

Hotel operations managers oversee entire operations of a hospitality or lodging establishment. Operations include human resources, housekeeping, security, public relations, food service, sales and finances.

Play an important part in maximising both guest satisfaction and hotel revenue.

A Rooms Division Manager works to maintain a high level of guest satisfaction through being responsible for the entire front office operation, including front desk, concierge and telephone services. The Rooms Division Manager also works to maintain the financial results of the department with a focus on controlling the expenses and ensuring maximum room revenues are achieved.

Work on the front line of hotel-guest relations.

Manage the daily activities for the front desk, concierge, bell counter, guest relations and business centre departments. You'll also be responsible for VIP guests in the hotel.

Be directly responsible for ensuring guests are greeted and treated properly.


Directly supervise all front office personnel and ensures proper completion of all front office duties. Direct and coordinates the activities of the front desk, reservations, guest services and telephone areas. Part of this position comes with the responsibility or preparing monthly reports and budget for front office department.

When guests don't know they need something, you're the one who will know what to do.


When you provide guests with exceptional service and memorable experiences you will achieve high levels of guest satisfaction, which means better business all ;round. Lead a team of like-minded guest relations officers to respond to guest requirements and anticipate their unstated needs.

Play an integral role in ensuring the overall profitability of a hospitality business

Maybe you're a numbers person, or maybe you just know what people like. You will analyse booking patterns and market trends to implement optimum forecasting and pricing strategy to maximise revenue for a restaurant, bar, hotel, resort or other hospitality business.
Hospitality

Industry Placements

Your ticket to a career in Hospitality is experience. Industry Placements are built into the course requirements so that you graduate with more than just a great education, you’ll also be an experienced professional.

View networks, internships, and placements